Our Facebook page is offline for a few moments due to some technical problems with Facebook, because of that our assistance will be made in our ticket system on the website or in our official Instagram.
The official New Era page will be back soon and the support will normally happen there, to get in touch with our team, you can check these links:
Instagram page: https://www.instagram.com/ddtanknewera/
Support system: https://support.7tgames.com/
Thanks for the understanding,